Product Details

Only Music. Nothing Else

It's just you and your music with the WH-1000XM4 headphones. The easy way to enjoy less noise and even purer sound, with smart listening technology that automatically personalises your experience .

Features:

Industry-leading noise cancellation2
Whether you're flying ling-haul or relacing in a cafe, the WH-1000XM4 headphones deliver our best ever noise cancelling performance, keeping out even more high and mid frequency sounds.

The technology that makes it happen
Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Cancelling Processor QN1. Using a new algorithm, the HD Noise Cancelling Processor QN1 then applies noise cancelling processing in real time to a range of acoustic environments. Working together with a new Bluetooth Audio SoC (System on Chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Optimising noise cancelling
To maximise noise cancelling performance, the WH-1000XM4 headphones incorporate two technologies: Personal Noise Cancelling Optimiser, designed specifically for you, and Atmospheric Pressure Optimising, designed specifically for air travel.

Ambient Sound Control
Adjust ambient sound with the Sony | Headphones Connect app to cancel noise while still allowing through essential sounds, like transport announcements, when you're listening on the move.

Wireless freedom, premium sound
LDAC transmits approximately three times more data (at the maximum transfer rate of 990 kbps) than conventional BLUETOOTH audio, allowing you to enjoy High-Resolution Audio content in exceptional quality, as close as possible to that of a dedicated wired connection.4

Sound you can believe in
A built-in analogue amplifier integrated in the HD Noise Cancelling Processor QN1 realises an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 40mm drivers, with Liquid Crystal Polymer (LCP) diaphragms, make the headphones perfect for handling heavy beats and can reproduce a full range of frequencies up to 40kHz.

Real-time restoration of all your compressed files
Using Edge-AI (Artificial Intelligence), DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognising instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.5

Smart listening technology to enhance your listening
The WH-1000XM4 headphones use an array of smart technologies to create a seamless, hands-free listening experience. For example, simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.

For everyday convenience, just Speak-to-Chat
As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation - handy if you want to keep your headphones on, or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into your headphones and advanced audio signal processing to recognise and react to your voice. And once your chat is over, your music starts playing again automatically.6

Adaptive Sound Control automatically adjusts to whatever you do
Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience.

Learns your favourite locations
Over time, Adaptive Sound Control learns to recognise locations that you frequently visit, such as your workplace, the gym, or a favourite cafe, and tailors sound to suit the situation.

Headphones that react to you
Proximity sensor and two acceleration sensors in your headphones can detect whether you're wearing them or not, then adapt playback accordingly to help save battery power.

Quick Attention
Need to quickly hear voices or sounds around you? Just place your hand over the housing to instantly turn your music volume down and let ambient sound in.

Wear all day in total comfort
WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.

Wear all day in total comfort
WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them.

All day power and quick charging
With a huge 30 hours of battery life you'll have enough power even for long trips. And if you need to top up in a hurry, you can get 5 hours worth of charge after just 10 minutes with the optional AC adapter.7

Effortless operation
From controlling your music to accessing your voice assistant or making hands-free calls - with the WH-1000XM4, it couldn't be easier.

Be smarter with Voice Assistant
Manage your day, just by asking your assistant8. Enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.9

Clearer hands-free calling
Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.

Control at your fingertips
Change the track, turn the volume up or down, and take or make calls just by tapping or swiping the panel.

Sony | Headphones Connect app
With the Sony | Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equaliser lets you customise sound levels to suit your music.

Multipoint connection
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.10

Swivel foldable structure
The ear cups swivel inwards so they pack up neatly in a compact case.

Carry case with cable
The supplied carry case is durable and includes a cable for wired listening.

So immersive. So real.
Immerse yourself in sound all around you. As real as if you are there at a live concert or with the artist recording in a studio. With 360 Reality Audio, music has never been so immersive and so real. These headphones let you enjoy 360 Reality Audio

Specifications:

  • Headphone Type Closed, dynamic Driver
  • Unit40mm, dome type (CCAW Voice coil)
  • Magnet Neodymium
  • Diaphragm Aluminum coated LCP
  • Frequency Response 4Hz-40,000Hz
  • Frequency Response (Active Operation)4Hz-40,000Hz
  • Frequency Response (Bluetooth Communication)20Hz - 20,000Hz (44.1kHz Sampling) / 20Hz - 40,000Hz (LDAC 96kHz Sampling, 990kbps)
  • Sensitivities (dB/mW)105dB / mW (1kHz) (when connecting via the headphone cable with the unit turned on) , 101dB / mW (1kHz) (when connecting via the headphone cable with the unit turned off)
  • Cord Type Single-sided (detachable)
  • Cord Length Headphone cable (approx. 1.2m, OFC strands, gold-plated stereo mini plug)
  • Plug Gold-plated L-shaped stereo mini plug
  • Wearing Style Circumaural
  • NFC Yes
  • DSEE Extreme Yes
  • Passive Operation Yes
  • Battery Charge Time Approx. 3 Hours (Full charge)
  • Battery Charge Method USB
  • BATTERY LIFE(CONTINUOUS MUSIC PLAYBACK TIME WITH INTERNAL MEMORY)Max. 30 hours (NC ON), Max. 38 hours(NC OFF)
  • Battery Life(Waiting Time)Max. 30 hours (NC ON), Max. 200 hours(NC OFF)
  • Bluetooth version Version 5.0
  • Effective Range Line of sight approx.30ft (10m)
  • Frequency Range2.4GHz band (2.4000GHz-2.4835GHz)
  • ProfileA2DP, AVRCP, HFP, HSP
  • Supported Audio Format(s)SBC, AAC, LDAC
  • Supported Content Protection SCMS-T
  • Noise Cancelling
  • Noise Cancelling ON/OFF Switch Yes
  • Personal NC Optimizer Yes
  • Atmospheric Pressure Optimizing Yes
  • Ambient Sound Mode Yes
  • Quick Attention Yes
  • Portable Headphone Amplifier
  • Volume Control Touch Sensor
  • Processor/Transmitter
  • Input(s)Stereo Mini Jack

What's In The Box?

  • Carrying Case
  • Plug Adaptor for In-flight Use
  • Headphone cable (approx. 1.2m)
  • USB Cable: Type-CTM (approx. 20 cm)
  • 2 As of 21st April 2020. According to research by Sony Corporation, measured using JEITA-compliant guidelines. In headband style of wireless noise cancelling headphones' market.
  • 3 Please check airline policy before using your BLUETOOTH connection.
  • 4 LDAC music device required
  • 5 Activate the DSEE Extreme from the Sony | Headphones Connect app.
  • 6 By default, music resumes playing 30 seconds after your conversation ends in Speak-to-Chat mode. This timeframe can be customized using the Sony | Headphones Connect app.
  • 7 When using optional 1.5A or more AC adapter.
  • 8 The WH-1000XM4 offers the Google Assistant and Amazon Alexa with an update. Install the Google Assistant app and change the assignment of noise cancelling button with Sony | Headphones Connect app, then press and hold the noise cancelling button. For Amazon Alexa install the Amazon Alexa app and change the assignment of noise cancelling button with Sony | Headphones Connect app, then just press the noise cancelling button to get going.
  • 9 Update of Firmware and Sony | Headphones Connect App is needed. Google is a trademark of Google LLC. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The Google Assistant and Alexa are not available in all languages and countries/regions.
  • 10 Customers may need to update their Sony | Headphones Connect app for this software to be activated.
  • 11 Actual colour and dimension may differ from the screen image.
  • 12 Colours and features of the product shown may differ by model and country.
  • 13 Services availability depends on region. A part or whole of software/services installed into or accessible through the product may be changed, discontinued, removed, suspended, or terminated without notice.
  • 14 Features and specifications are subject to change without prior notice.
Model number:
  • WH1000XM4B

Delivery and Returns

Delivery information:
This item may be delivered separately from other items purchased. Some postcode restrictions apply to this product. Please enter your postcode in the delivery and returns section of the product page or at checkout to confirm if a postcode restriction applies.
Returns Policy:

Many of our products come with a guarantee or warranty from the manufacturer. If you are unhappy with the condition or performance of your new items, please get in touch with the Rewards Store Customer Service team via the Contact Us page.

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Sony

Wireless Noise Cancelling Headphones

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